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April 11, 2018 by aloudmin

Whats the difference between a Request and a Task?

In theory, both Requests and Tasks are essentially Tasks, work carried out on behalf of a Client. But having a distinction between the two gives more control over your work flow. Requests We consider a Request to be a once-off, like when a Client calls you, emails you or texts you to do something. For

April 11, 2018 by aloudmin

Product Update: New Administration & Client Dashboards

We are delighted to introduce 2 new Dashboards for Administrators & Clients. The Admin new dashboard shows all your clients at a glance – here you can see any requests that need to be actioned with the red notification in the top corner. You can also see the client’s plan – number of remaining hours,