The Prepaid Plan requires a Client to have hours in their account before they can submit a Request. If they have no hours, they cannot submit a request.
Each Client can have different hourly rates and currencies. Client can purchase time in intervals via a payment processor. Once the transaction has completed the hours will be credited to their account?
How do I add Hours if Client pays offline?
If your client pays you by wire transfer or another method, you can manually add hours to your client’s account by going to
Dashboard > Client > Plan Settings.
You can manually add hours anytime to the Client Plan settings.
What if my client goes over the hours available?
If your client has 1 hour left and you work a Request for 2 hours and add the 2 hours to the client account, the client account will appear as -1 hour. The system will not allow the client to submit any more requests.
